Frequently Asked Questions
How does the free trial work?
JarSlice is free to download. You get 5 free allocation saves to try the core features.
After that, a one-time Pro upgrade unlocks unlimited saves, custom jar plans, budgets,
income profiles, live exchange rates, and more — no subscription, ever.
How do I upgrade to Pro?
Open the app → tap Upgrade in the top-right corner, or scroll to the
bottom of the Home screen and tap Upgrade to Pro. The purchase is a
one-time payment processed securely by Apple or Google.
I already paid — how do I restore my purchase?
- Open JarSlice and go to Settings.
- Scroll to the Pro section.
- Tap Restore Purchases.
Make sure you're signed in to the same Apple ID or Google account used for the
original purchase. If it still doesn't restore,
email us
and we'll sort it out.
Can I use JarSlice on multiple devices?
Yes. Pro is tied to your Apple ID (iOS) or Google account (Android). Simply restore
your purchase on any device signed in to the same account — it's instant and free.
How do I request a refund?
Refunds are managed directly by Apple and Google:
- iOS: visit reportaproblem.apple.com.
- Android: open the Google Play Store → My Orders → tap the purchase → Request a Refund.
My data disappeared after reinstalling. Can I recover it?
JarSlice stores allocation history locally on your device. Reinstalling clears saved
allocations — we're sorry about that. iCloud / Google Drive sync is on our roadmap.
Your Pro status can always be restored via Restore Purchases.
How do custom jars work?
Go to Settings → Allocation Plan → Custom, then tap
Edit Jars. You can rename jars, set custom percentages, pick colours
and emoji, and add up to 10 jars. Custom plans require Pro.
What is the Purchase Planner?
The Purchase Planner helps you save for a specific item (a laptop, holiday, car, etc.).
Enter the item name, total cost, and which jar to save from. Slide to set how much
you're willing to allocate each month — the app instantly shows you how many months
it'll take and lets you add that amount directly to your budget.
The exchange rate looks wrong. What should I do?
Live rates refresh each time you open the app (Pro only) and may lag up to 24 hours.
For large financial decisions always verify with your bank. If a rate is consistently
wrong,
let us know.
How do I delete all my data?
Go to Settings → Reset and tap Clear All Data.
This permanently deletes all saved allocations and preferences from your device.
This action cannot be undone.
I found a bug. How do I report it?
We appreciate every bug report! Please email
manorldsapiens@gmail.com with a short
description of what happened, your device model, and your iOS / Android version.
Screenshots are always a big help.